Customer Care Representatives

Job summary

Career Level:
Entry Level (Less than 2 years of Experience)
Education:
Bachelor's Degree
Job type:
Full time
Positions:
1
Salary:
Negotiable

Customer Care Representatives

Duties and Specifications:

1. Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
2. May be required to work in one or multiple queues/skill sets over various customer contact channels.
3. Responsible for improving customer retention through programs and service provided to the customer, surveys etc...
4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
5. Continually maintain working knowledge of all company products, services and promotions.
6. Working on Shift Basis based on Agreed weekly/monthly schedule placed by direct Manage

Skills and Specifications:

- Clear military status for Males.
- Year of birth 1989 by Max .
- Fresh Graduates are welcome.
- Microsoft Office knowledge.
- English level is good.
- Previous experience in Customer operation is plus.


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